Privacy policy

How your information is collected, used and protected, in line with UK GDPR.

What I collect

When you book, send a message or complete the family intake form, I collect the details you choose to share. This can include your name, contact details and, on the intake form, health information about your child and family.

Why I collect it

Only to prepare for and deliver your consultations, and to reply to you. Health information is used with your explicit consent, which you give on the intake form.

Where it is kept

Your answers are stored in a secure database and sent to me by email so I can prepare for our session. Bookings are handled by Calendly. I never sell your information or share it without your permission.

How long it is kept

For as long as we work together, and then only as long as needed for records. You can ask me to delete it at any time.

Your rights

You can ask to see, correct or delete your information at any time. Email hello@lowtoxopt.com and I’ll respond within one month. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).